Your safety is our commitment
Secret-Experience provides this personal safety and best practices guide for its entire community. These recommendations are provided for informational purposes and are part of our commitment to the well-being of our users, both on the platform and in their daily lives.
This guide is provided as a personal safety resource. Its availability should not be interpreted as Secret-Experience's involvement in activities carried out by users outside the platform. Each user is solely responsible for their decisions and personal safety.
Best Practices for Providers
Essential tips to protect your safety, well-being and professional activity.
1Safety on the platform
Protect your digital identity
Never share your personal information (real name, address, workplace) in your public profile or advertisements. Use a pseudonym and a dedicated email address for your activity.
Use the integrated messaging
Use Secret-Experience's encrypted messaging for your exchanges. It protects your phone number and personal contact details. Be cautious before sharing direct contact information.
Check Client reputation
Before engaging in a detailed conversation, check the Client's reputation score, reviews and verification status. A verified account with a positive history is an indicator of reliability.
Define your conditions clearly
Publish your conditions clearly in your profile and advertisements. Well-defined expectations reduce misunderstandings and uncomfortable situations.
2Daily personal safety
Inform a trusted person
Whatever your professional activity, share your schedule and location with a trusted person. Inform them of your appointments and establish a regular check-in protocol.
Trust your instincts
If a situation makes you uncomfortable — online or offline — listen to your feelings. You always have the right to end a conversation, block a user or leave a situation without justification.
Choose familiar environments
In your professional life, prefer places you know well. Avoid unknown or isolated addresses. Reputable hotels generally offer a more secure setting.
Keep your belongings safe
Never leave your personal belongings — phone, bag, documents — unattended. Keep your phone charged and within reach at all times.
Respect your own limits
You are never obliged to accept anything beyond your established conditions. Saying no is a fundamental right, recognized by the Belgian law of May 3, 2024, which enshrines five fundamental freedoms for sex workers, including the right to refuse at any time without justification.
3After your interactions
Contribute to the community
Rate the Clients you have interacted with on the platform. Honest feedback on communication, respect and reliability contributes to a safer environment for all Providers.
Report problematic behavior
Use Secret-Experience's reporting system for any disrespectful, aggressive, fraudulent or suspicious behavior. Your report protects the entire community and is treated as a priority by our team.
Take care of yourself
Mental well-being is as important as physical safety. Don't hesitate to take breaks, consult a health professional if needed, and surround yourself with supportive people. Help resources are available at the bottom of this page.
Best Practices for Clients
Adopt responsible and respectful behavior for positive interactions on the platform and beyond.
1On the platform
Verify profile authenticity
Prefer Providers with a verified badge and authenticated photos. Read reviews from other Clients. A complete and verified profile is a sign of seriousness.
Communicate with respect
Use the platform's messaging in a courteous and respectful manner. Carefully read the Provider's profile and conditions before contacting them. Do not ask for personal information (address, workplace, real name).
Respect displayed conditions
Each Provider freely sets their monetization and interaction conditions. Do not attempt to negotiate beyond what is offered. Respecting conditions is the basis of any positive interaction.
Get your verified badge
Client verification is voluntary but strongly recommended. A verified badge significantly increases your credibility with Providers and improves your chances of getting responses.
2General behavior
Consent is fundamental
Whether online or offline, mutual consent is the basis of all interaction. Respect expressed limits, without insistence. A no is a no, at any time.
Protect others' privacy
Never take photos, videos or recordings without explicit consent. Never redistribute a Provider's premium content. Never disclose a Provider's identity or personal information to third parties. Discretion is a mutual duty.
Be reliable and punctual
Keep your commitments. If you need to cancel or modify a plan, give as much notice as possible. Providers' time is valuable.
3After your interactions
Leave a constructive review
An honest and respectful review helps the community. Evaluate your experience factually, without defamatory language or personal information. Reviews focus on content quality, communication and professionalism.
Report if necessary
If you encountered a problem (fake profile, scam, fraudulent content), use the reporting system. Secret-Experience takes every report seriously and acts quickly.
Transaction Security
Protect yourself against scams by following these essential rules for all your transactions on the platform.
BEST PRACTICES ✅
Use only Secret Coins
All digital transactions on the platform (premium content, calls, virtual gifts, subscriptions, boosts) must go through the Secret Coins system. This ensures traceability, security and recourse in case of dispute.
Verify each transaction
Always wait for the transaction confirmation in your wallet before considering a purchase as completed. Your transaction history is available at any time in your Wallet.
Keep your evidence
In case of a dispute regarding a platform transaction, your Wallet history serves as evidence. Also keep screenshots of your conversations if necessary.
TO AVOID ❌
Never transfer money off-platform
If a user asks you to pay by bank transfer, cryptocurrency, gift card or cash for services available on the platform, it's a red flag. Report it immediately.
Beware of urgent requests
If someone pressures you to pay quickly or outside the Secret Coins system, it's a sign of a scam. Legitimate Providers and Clients respect the platform's operation.
Never share your credentials
Your password and payment information are strictly personal. Secret-Experience will never ask for them by email, message or phone.
Warning Signs
Learn to recognize suspicious behavior to protect yourself effectively on the platform.
If you recognize one or more of these warning signs, do not continue the conversation. Block the user and immediately report the profile through Secret-Experience's reporting system. Our moderation team processes every report as quickly as possible.
Our security tools
Secret-Experience integrates features designed to support the personal safety of its users.
Instant Blocking
Block any user with one click. Blocking is immediate, permanent and discreet — the blocked user is not notified. They will no longer be able to contact you or see your profile.
Reporting System
Report a profile or behavior in a few clicks. Available categories: fake profile, harassment, inappropriate content, scam, suspected minor, suspicion of trafficking or exploitation. Each report is reviewed by our moderation team.
Reputation Score
Check Clients' reputation scores before interacting. Based on Provider evaluations (respect, communication, reliability), cross-references and reports. A decision-support tool, not a guarantee.
These tools are provided to support the personal safety of our users. They do not replace emergency services. In case of immediate danger, call 112.
Useful Numbers and Resources
In case of emergency or need for help, don't hesitate to contact these services. You are never alone.
Emergency Services
112
European Emergency Number
Police, ambulance and fire — Available 24/7 across the European Union
101
Police
To report a crime, assault or dangerous situation
Help and Support Lines
0800 05 95 95
Violence Against Women Helpline
Listening, information and guidance for victims of violence (free and anonymous call)
0800 32 123
Suicide Prevention Center
Help and support for people in distress (free call, 24/7)
1712
Violence helpline
Helpline for victims of violence and abuse in Belgium
Specialized Organizations
PAG-ASA (Brussels)
02 511 64 64
Support for victims of human trafficking
Payoke (Antwerp)
03 201 16 90
Support for victims of human trafficking
Sürya (Liège)
04 232 40 30
Support for victims of human trafficking
UTSOPI
www.utsopi.be
Belgian sex workers' union — Information, support and rights advocacy
Espace P
www.espacep.be
Health and support association for sex workers in Belgium
Digital Security
Safeonweb.be
www.safeonweb.be
Belgian Center for Cybersecurity — Reporting online fraud, phishing and scams
Secret-Experience is committed to the safety and well-being of its community. If you are in immediate danger, call 112. If you are a victim or witness of an exploitation situation, contact the specialized centers above or report it through the platform. You are never alone.
Having a problem? Contact us
Our moderation team is available to help you. Don't hesitate to report any inappropriate behavior or contact us for any questions about your safety.